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Complaints
Fair
Housing
Act
Courtesy
of
Hud.gov
HUD
has
played
a
lead
role
in
administering
the
Fair
Housing
Act
since
its
adoption
in
1968.
The
1988
amendments,
however,
have
greatly
increased
the
Department's
enforcement
role.
First,
the
newly
protected
classes
have
proven
significant
sources
of
new
complaints.
Second,
HUD's
expanded
enforcement
role
took
the
Department
beyond
investigation
and
conciliation
into
the
area
of
mandatory
enforcement.
Complaints
filed
with
HUD
are
investigated
by
the
Office
of
Fair
Housing
and
Equal
Opportunity
(FHEO).
If
the
complaint
is
not
successfully
conciliated,
FHEO
determines
whether
reasonable
cause
exists
to
believe
that
a
discriminatory
housing
practice
has
occurred.
Where
reasonable
cause
is
found
,
the
parties
to
the
complaint
are
notified
by
HUD's
issuance
of
a
Determination,
as
well
as
a
Charge
of
Discrimination,
and
a
hearing
is
scheduled
before
a
HUD
administrative
law
judge.
Either
party
-
complainant
or
respondent
-
may
cause
the
HUD-scheduled
administrative
proceeding
to
be
terminated
by
electing
instead
to
have
the
matter
litigated
in
Federal
court.
Whenever
a
party
has
so
elected,
the
Department
of
Justice
takes
over
HUD's
role
as
counsel
seeking
resolution
of
the
charge
on
behalf
of
aggrieved
persons,
and
the
matter
proceeds
as
a
civil
action.
Either
form
of
action
-
the
ALJ
proceeding
or
the
civil
action
in
Federal
court
-
is
subject
to
review
in
the
U.S.
Court
of
Appeals.
Significant
Recent
Changes
1.
The
Housing
for
Older
Persons
Act
of
1995
(HOPA)
makes
several
changes
to
the
55
and
older
exemption.
Since
the
1988
Amendments,
the
Fair
Housing
Act
has
exempted
from
its
familial
status
provisions
properties
that
satisfy
the
Act's
55
and
older
housing
condition.
First,
it
eliminates
the
requirement
that
55
and
older
housing
have
"significant
facilities
and
services"
designed
for
the
elderly.
Second,
HOPA
establishes
a
"good
faith
reliance"
immunity
from
damages
for
persons
who
in
good
faith
believe
that
the
55
and
older
exemption
applies
to
a
particular
property,
if
they
do
not
actually
know
that
the
property
is
not
eligible
for
the
exemption
and
if
the
property
has
formally
stated
in
writing
that
it
qualifies
for
the
exemption.
HOPA
retains
the
requirement
that
senior
housing
must
have
one
person
who
is
55
years
of
age
or
older
living
in
at
least
80
percent
of
its
occupied
units.
It
also
still
requires
that
senior
housing
publish
and
follow
policies
and
procedures
that
demonstrate
an
intent
to
be
housing
for
persons
55
and
older.
An
exempt
property
will
not
violate
the
Fair
Housing
Act
if
it
includes
families
with
children,
but
it
does
not
have
to
do
so.
Of
course,
the
property
must
meet
the
Act's
requirements
that
at
least
80
percent
of
its
occupied
units
have
at
least
one
occupant
who
is
55
or
older,
and
that
it
publish
and
follow
policies
and
procedures
that
demonstrate
an
intent
to
be
55
and
older
housing.
A
Department
of
Housing
and
Urban
Development
rule
published
in
the
April
2,
1999,
Federal
Register
implements
the
Housing
for
Older
Persons
Act
of
1995,
and
explains
in
detail
those
provisions
of
the
Fair
Housing
Act
that
pertain
to
senior
housing.
2.
Changes
were
made
to
enhance
law
enforcement,
including
making
amendments
to
criminal
penalties
in
section
901
of
the
Civil
Rights
Act
of
1968
for
violating
the
Fair
Housing
Act.
3.
Changes
were
made
to
provide
incentives
for
self-testing
by
lenders
for
discrimination
under
the
Fair
Housing
Act
and
the
Equal
Credit
Opportunity
Act.
See
Title
II,
subtitle
D
of
the
Omnibus
Consolidated
Appropriations
Act,
1997,
P.L.
104
-
208
(9/30/96).
Basic
Facts
About
the
Fair
Housing
Act
What
Housing
Is
Covered?
The
Fair
Housing
Act
covers
most
housing.
In
some
circumstances,
the
Act
exempts
owner-occupied
buildings
with
no
more
than
four
units,
single-family
housing
sold
or
rented
without
the
use
of
a
broker,
and
housing
operated
by
organizations
and
private
clubs
that
limit
occupancy
to
members.
What
Is
Prohibited?
In
the
Sale
and
Rental
of
Housing:
No
one
may
take
any
of
the
following
actions
based
on
race,
color,
national
origin,
religion,
sex,
familial
status
or
handicap:
- Refuse
to
rent
or
sell
housing
- Refuse
to
negotiate
for
housing
- Make
housing
unavailable
- Deny
a
dwelling
- Set
different
terms,
conditions
or
privileges
for
sale
or
rental
of
a
dwelling
- Provide
different
housing
services
or
facilities
- Falsely
deny
that
housing
is
available
for
inspection,
sale,
or
rental
- For
profit,
persuade
owners
to
sell
or
rent
(blockbusting)
or
- Deny
anyone
access
to
or
membership
in
a
facility
or
service
(such
as
a
multiple
listing
service)
related
to
the
sale
or
rental
of
housing.
In
Mortgage
Lending:
No
one
may
take
any
of
the
following
actions
based
on
race,
color,
national
origin,
religion,
sex,
familial
status
or
handicap
(disability):
- Refuse
to
make
a
mortgage
loan
- Refuse
to
provide
information
regarding
loans
- Impose
different
terms
or
conditions
on
a
loan,
such
as
different
interest
rates,
points,
or
fees
- Discriminate
in
appraising
property
- Refuse
to
purchase
a
loan
or
- Set
different
terms
or
conditions
for
purchasing
a
loan.
In
Addition:
It
is
illegal
for
anyone
to:
- Threaten,
coerce,
intimidate
or
interfere
with
anyone
exercising
a
fair
housing
right
or
assisting
others
who
exercise
that
right
- Advertise
or
make
any
statement
that
indicates
a
limitation
or
preference
based
on
race,
color,
national
origin,
religion,
sex,
familial
status,
or
handicap.
This
prohibition
against
discriminatory
advertising
applies
to
single-family
and
owner-occupied
housing
that
is
otherwise
exempt
from
the
Fair
Housing
Act.
Additional
Protection
if
You
Have
a
Disability
If
you
or
someone
associated
with
you:
- Have
a
physical
or
mental
disability
(including
hearing,
mobility
and
visual
impairments,
chronic
alcoholism,
chronic
mental
illness,
AIDS,
AIDS
Related
Complex
and
mental
retardation)
that
substantially
limits
one
or
more
major
life
activities
Have
a
record
of
such
a
disability
or
- Are
regarded
as
having
such
a
disability
your
landlord
may
not:
- Refuse
to
let
you
make
reasonable
modifications
to
your
dwelling
or
common
use
areas,
at
your
expense,
if
necessary
for
the
disabled
person
to
use
the
housing.
(Where
reasonable,
the
landlord
may
permit
changes
only
if
you
agree
to
restore
the
property
to
its
original
condition
when
you
move.)
- Refuse
to
make
reasonable
accommodations
in
rules,
policies,
practices
or
services
if
necessary
for
the
disabled
person
to
use
the
housing.
Example:
A
building
with
a
"no
pets"
policy
must
allow
a
visually
impaired
tenant
to
keep
a
guide
dog.
Example:
An
apartment
complex
that
offers
tenants
ample,
unassigned
parking
must
honor
a
request
from
a
mobility-impaired
tenant
for
a
reserved
space
near
her
apartment
if
necessary
to
assure
that
she
can
have
access
to
her
apartment.
However,
housing
need
not
be
made
available
to
a
person
who
is
a
direct
threat
to
the
health
or
safety
of
others
or
who
currently
uses
illegal
drugs
Requirements
for
New
Buildings
In
buildings
that
are
ready
for
first
occupancy
after
March
13,
1991,
and
have
an
elevator
and
four
or
more
units:
- Public
and
common
areas
must
be
accessible
to
persons
with
disabilities
- Doors
and
hallways
must
be
wide
enough
for
wheelchairs
- All
units
must
have:
- An
accessible
route
into
and
through
the
unit
- Accessible
light
switches,
electrical
outlets,
thermostats
and
other
environmental
controls
- Reinforced
bathroom
walls
to
allow
later
installation
of
grab
bars
and
- Kitchens
and
bathrooms
that
can
be
used
by
people
in
wheelchairs.
If
a
building
with
four
or
more
units
has
no
elevator
and
will
be
ready
for
first
occupancy
after
March
13,
1991,
these
standards
apply
to
ground
floor
units.
These
requirements
for
new
buildings
do
not
replace
any
more
stringent
standards
in
State
or
local
law.
Housing
Opportunities
for
Families
Unless
a
building
or
community
qualifies
as
housing
for
older
persons,
it
may
not
discriminate
based
on
familial
status.
That
is,
it
may
not
discriminate
against
families
in
which
one
or
more
children
under
18
live
with:
- A
parent
- A
person
who
has
legal
custody
of
the
child
or
children
or
- The
designee
of
the
parent
or
legal
custodian,
with
the
parent
or
custodian's
written
permission.
- Familial
status
protection
also
applies
to
pregnant
women
and
anyone
securing
legal
custody
of
a
child
under
18.
Exemption:
Housing
for
older
persons
is
exempt
from
the
prohibition
against
familial
status
discrimination
if:
- The
HUD
Secretary
has
determined
that
it
is
specifically
designed
for
and
occupied
by
elderly
persons
under
a
Federal,
State
or
local
government
program
or
- It
is
occupied
solely
by
persons
who
are
62
or
older
or
- It
houses
at
least
one
person
who
is
55
or
older
in
at
least
80
percent
of
the
occupied
units,
and
adheres
to
a
policy
that
demonstrates
an
intent
to
house
persons
who
are
55
or
older.
A
transition
period
permits
residents
on
or
before
September
13,
1988,
to
continue
living
in
the
housing,
regardless
of
their
age,
without
interfering
with
the
exemption.
If
You
Think
Your
Rights
Have
Been
Violated
HUD
is
ready
to
help
with
any
problem
of
housing
discrimination.
If
you
think
your
rights
have
been
violated,
the
Housing
Discrimination
Complaint
Form
is
available
for
you
to
download,
complete
and
return,
or
complete
online
and
submit,
or
you
may
write
HUD
a
letter,
or
telephone
the
HUD
Office.
You
have
one
year
after
an
alleged
violation
to
file
a
complaint
with
HUD,
but
you
should
file
it
as
soon
as
possible.
What
to
Tell
HUD:
-
Your
name
and
address
- The
name
and
address
of
the
person
your
complaint
is
against
(the
respondent)
- The
address
or
other
identification
to
the
housing
involved
- A
short
description
to
the
alleged
violation
(the
event
that
caused
you
to
believe
your
rights
were
violated)
- The
date(s)
to
the
alleged
violation
Where
to
Write
or
Call:
Send
the
Housing
Discrimination
Complaint
Form
or
a
letter
to
the
HUD
Office
or
you
may
call
that
office
directly.
If
You
Are
Disabled:
HUD
also
provides:
- A
toll-free
TTY
phone
for
the
hearing
impaired:
1-800-927-9275.
- Interpreters
- Tapes
and
braille
materials
- Assistance
in
reading
and
completing
forms
What
Happens
when
You
File
a
Complaint?
HUD
will
notify
you
when
it
receives
your
complaint.
Normally,
HUD
also
will:
- Notify
the
alleged
violator
of
your
complaint
and
permit
that
person
to
submit
an
answer
- Investigate
your
complaint
and
determine
whether
there
is
reasonable
cause
to
believe
the
Fair
Housing
Act
has
been
violated
- Notify
you
if
it
cannot
complete
an
investigation
within
100
days
of
receiving
your
complaint
Conciliation
HUD
will
try
to
reach
an
agreement
with
the
person
your
complaint
is
against
(the
respondent).
A
conciliation
agreement
must
protect
both
you
and
the
public
interest.
If
an
agreement
is
signed,
HUD
will
take
no
further
action
on
your
complaint.
However,
if
HUD
has
reasonable
cause
to
believe
that
a
conciliation
agreement
is
breached,
HUD
will
recommend
that
the
Attorney
General
file
suit.
Complaint
Referrals
If
HUD
has
determined
that
your
State
or
local
agency
has
the
same
fair
housing
powers
as
HUD,
HUD
will
refer
your
complaint
to
that
agency
for
investigation
and
notify
you
of
the
referral.
That
agency
must
begin
work
on
your
complaint
within
30
days
or
HUD
may
take
it
back.
What
if
You
Need
Help
Quickly?
If
you
need
immediate
help
to
stop
a
serious
problem
that
is
being
caused
by
a
Fair
Housing
Act
violation,
HUD
may
be
able
to
assist
you
as
soon
as
you
file
a
complaint.
HUD
may
authorize
the
Attorney
General
to
go
to
court
to
seek
temporary
or
preliminary
relief,
pending
the
outcome
of
your
complaint,
if:
Irreparable
harm
is
likely
to
occur
without
HUD's
intervention
There
is
substantial
evidence
that
a
violation
of
the
Fair
Housing
Act
occurred
Example:
A
builder
agrees
to
sell
a
house
but,
after
learning
the
buyer
is
black,
fails
to
keep
the
agreement.
The
buyer
files
a
complaint
with
HUD.
HUD
may
authorize
the
Attorney
General
to
go
to
court
to
prevent
a
sale
to
any
other
buyer
until
HUD
investigates
the
complaint.
What
Happens
after
a
Complaint
Investigation?
If,
after
investigating
your
complaint,
HUD
finds
reasonable
cause
to
believe
that
discrimination
occurred,
it
will
inform
you.
Your
case
will
be
heard
in
an
administrative
hearing
within
120
days,
unless
you
or
the
respondent
want
the
case
to
be
heard
in
Federal
district
court.
Either
way,
there
is
no
cost
to
you.
The
Administrative
Hearing:
If
your
case
goes
to
an
administrative
hearing
HUD
attorneys
will
litigate
the
case
on
your
behalf.
You
may
intervene
in
the
case
and
be
represented
by
your
own
attorney
if
you
wish.
An
Administrative
Law
Judge
(ALA)
will
consider
evidence
from
you
and
the
respondent.
If
the
ALA
decides
that
discrimination
occurred,
the
respondent
can
be
ordered:
- To
compensate
you
for
actual
damages,
including
humiliation,
pain
and
suffering.
- To
provide
injunctive
or
other
equitable
relief,
for
example,
to
make
the
housing
available
to
you.
- To
pay
the
Federal
Government
a
civil
penalty
to
vindicate
the
public
interest.
The
maximum
penalties
are
$10,000
for
a
first
violation
and
$50,000
for
a
third
violation
within
seven
years.
- To
pay
reasonable
attorney's
fees
and
costs.
Federal
District
Court
If
you
or
the
respondent
choose
to
have
your
case
decided
in
Federal
District
Court,
the
Attorney
General
will
file
a
suit
and
litigate
it
on
your
behalf.
Like
the
ALA,
the
District
Court
can
order
relief,
and
award
actual
damages,
attorney's
fees
and
costs.
In
addition,
the
court
can
award
punitive
damages.
In
Addition
You
May
File
Suit:
You
may
file
suit,
at
your
expense,
in
Federal
District
Court
or
State
Court
within
two
years
of
an
alleged
violation.
If
you
cannot
afford
an
attorney,
the
Court
may
appoint
one
for
you.
You
may
bring
suit
even
after
filing
a
complaint,
if
you
have
not
signed
a
conciliation
agreement
and
an
Administrative
Law
Judge
has
not
started
a
hearing.
A
court
may
award
actual
and
punitive
damages
and
attorney's
fees
and
costs.
Other
Tools
to
Combat
Housing
Discrimination:
If
there
is
noncompliance
with
the
order
of
an
Administrative
Law
Judge,
HUD
may
seek
temporary
relief,
enforcement
of
the
order
or
a
restraining
order
in
a
United
States
Court
of
Appeals.
The
Attorney
General
may
file
a
suit
in
a
Federal
District
Court
if
there
is
reasonable
cause
to
believe
a
pattern
or
practice
of
housing
discrimination
is
occurring.
Lead
Paint
|
Radon
Gas
|
Fair
Housing
|
Agency
Disclosure
|
Mortgage
Info
|
Complaints
|